Restaurant Employment Frequently Asked Questions (2024)

At In-N-Out Burger we've been a family-owned business since 1948. Our Associates have always been part of our family, too. To maintain our high levels of customer service and quality standards, we've never franchised. Respect, professionalism and friendliness make In-N-Out a team-oriented environment where we take pride in all that we do to deliver only the freshest, highest quality foods and superior services at all times to our Customers. Let our Associates show you what In-N-Out is all about. Take a peek Behind the Sign

In-N-Out is a stable, growing company where the advancement opportunities are endless. As an hourly Associate, you can advance through a variety of levels tied to pay increases and have the opportunity to pursue a management career. In fact, all of our Store Managers were promoted from within. Our Associates get to work in a diverse, fast-paced environment, where everyone is united in their pride in being part of the In-N-Out family and their dedication to cooperating towards the same purpose, mission, and goals

And then there's the bottom line: the perks are impressive. In addition to a comprehensive part-time and full-time benefits packages and attractive salaries, our Associates express their teamwork, camaraderie, and store spirit at company events such as summer picnics, store achievement parties, holiday celebrations, and a number of athletic tournaments hosted throughout the year. And of course, you can count on a free burger and fries every time you work.

Our stores offer a variety of flexible shifts and are willing to work around personal commitments including school schedules. It takes dedicated Associates working at all times of the day and night to provide the best experience possible to our Customers.To that end, we offer a variety of shifts that may work with your specific scheduling needs. Be sure to indicate your desired availability on your application.

In-N-Out Burger is proud to offer attractive benefits packages for both full-time and part-time Associates.

Our Restaurant Associate position is what In-N-Out is all about; giving the customers the freshest, highest quality foods and providing them with friendly service in a sparkling clean environment. At In-N-Out, our work environment is fast paced, fun and team oriented. Each Associate is given an opportunity to advance within the In-N-Out Burger Levels of Development progressing from preparing produce and taking orders, to ensuring the quality of our fries and assembling our fresh, made-to-order burgers, to finally overseeing operations as a member of our management team.

As a Clean-Up Associate you will enjoy the same benefits as any Store Associate with the important responsibility of maintaining our sparkling clean environment, preparing the store to open. The Clean-Up Associate is also responsible for providing the final quality control check and must guarantee that the store environment presents a spotless image according to our high In-N-Out Burger standards. A sample of these duties includes scrubbing the floors, cleaning the fryers, maintaining the patio and parking lot areas, washing the windows, and polishing the tile. Work shifts typically begin early (5:00 am or earlier) and are generally completed by mid-day. A great position for morning types or those who need afternoons off.

Qualified candidates must be 18 years or older.

At In-N-Out Burger, we believe strongly in promoting from within and that training is our future. In fact, it's so important that our dedication to providing excellent training and development for all of our Associates is outlined in our Purpose/MissionStatement. Take a look at the advancement opportunities known as the Associate Levels of Development available within our stores.

All of our In-N-Out Burger Store Managers start out as hourly Associates and are promoted with the help of our ongoing training and development program. This ensures that each In-N-Out manager has a strong foundational understanding of company principlesand operations in order to uphold our unique quality and customer service standards. For this reason, we do not hire directly for Store Management positions.

Absolutely! Start by applying at a single location. As you complete your application, we will ask you if want to apply at an additional location. You may apply at up to 4 locations.

When we have new stores opening you'll find a list of them here. Check back frequently to see if any new stores are planned in your area.

Once submitted, your application will be kept active for 60 days. During this time, the management team will have access to review your application and may contact you to set up an interview. At the end of the 60-day period, you may submit another applicationshould you wish to continue to be considered for another position.

Each of our stores is responsible for making their own hiring decisions. You may be contacted directly by phone or email to set up an interview if the management team finds that your qualifications could be suited for the position. In the meantime, youare welcome to follow up on your application in person, by visiting the store you applied at and asking a member of management about the store's specific hiring needs. You can also email our Human Resources department at careers@innout.com if you have specific questions about the process.

Upon request, In-N-Out Burger will provide a reasonable accommodation to help you complete your application. You may also identify reasonable accommodations that can be made to assist you in the hiring process and to perform the essential functions ofthe position you seek. Contact the Human Resources Department at 949-509-6311 or email us at careers@innout.com.

If you'd like to follow up on the status of your application in person, you are welcome to visit our stores to ask a member of management about opportunities available at their specific location, or email us atcareers@innout.com.